History -- 1998 to Present -- Music's Grand Spiral O' Death --

Quoteable Quotes -- 2002

Please note that most dates on this page link to articles in the Boycott-RIAA news archives or other publications.
The date shown is when the article was posted and not necessarily the day the events described took place.

March 03 -- Excerpts from speech by NARM President Pam Horovitz

    • NARM, after a period of carefully thinking about all the various statistics, and the reactions of the various industry segments to what's happening in the marketplace, has started to draw some conclusions of our own, and we have started to advocate more aggressively for what we think needs to be happening in both the marketplace and the law. I'd like to share some of our conclusions and recommendations for the music marketplace with you today, and how we reached the decisions we have.
    • The record companies have a chance to sell direct and they're running with it. I've even heard the view from Capitol Hill that without the cost of middlemen, the consumer can benefit from lower prices...
    • The valuable role that retailers play in offering the consumer choice in the marketplace has been lost in the roll out of the subscription services, and it will need to be restored before either service has a chance of succeeding. Because the record company internet divisions seem not to recognize this, NARM is supporting the Music Online Competition Act which would require companies that license their music content via the joint venture subscription services to offer the same terms and conditions in license agreements to other non-owned competitors.
    • This lack of understanding of consumer needs is playing out in other strategic decisions as well. For example, we have been in a song driven marketplace for a number of years and yet the availability of singles continues to decline in what retailers believe is a frequently misguided attempt to drive CD sales. When there is no way for the consumer to purchase just the one song they want, why are we all surprised that they take advantage of the widely available alternative ­ which is a free copy from one of the various file sharing services?
    • From NARM's perspective, we think this industry should be thinking long and hard about the viability of any approach that treats all our customers like criminals.
    • Many retailers just shook their heads in wonder over the fact that just as "Oh Brother Where Art Thou" took off after the Grammies, the label chose to raise the price. We understand the one side of the decision, but over the long haul, is this a smart move?
    • I think pre-recorded music products will certainly benefit from an increased exploitation of additional material in much the way that DVD's have benefited from the addition of celebrity interviews, storyboards, and out-takes. While music formats have been playing with this idea for over a decade, we have yet to get the same traction as DVD's. Though, of course, DVD is the first digital configuration for movies to really get traction.
    • It might also be time to move on from cassettes, quite frankly.
    • With singles and cassettes disappearing quickly, and that space being given to DVD's or to other non-music product lines, like Sponge-Bob Square Pants dolls, fewer sales becomes a self-fulfilling prophecy because you simply have fewer offerings available and therefore sales decline, so you cut back some more, and so on. It's not that retailers want to get out of music, but when your choice is music or survival, it's not hard to guess which one to choose.
    • In fact, it may well be time to start analyzing file sharing in the context of radio play instead of CD sales. Retailers have had to compete with free music from the record clubs, or from the promotional copies given to press and radio for years. How many billions of free tracks do you think those represent?
    • At any rate, the consumer press uniformly responded to the assertion that millions of Americans are "thieves" with a vengeance. The weeks after the Grammy's were filled with articles like the one in Newsweek titled, "The Customer is Always Wrong." That in a nutshell is the challenge we've got. We've all spent the last year listening to copyright lawyers, while copyright lawyers haven't spent any time listening to customers.

 

July 8 -- Hilary Rosen, speaking at Plug In event in New York City, tries to blame everyone but the record labels...

  • "We are all at a critical juncture in our relationship with music fans and now is our opportunity to put their interests first. Not ours. I firmly believe that when the music consumer is well served, so will we all be as well."
  • "Rather than encourage record companies to spend money to get more customers and grow the business, retailers have been busy coming up with new schemes to get record companies to give them more money directly on things... that do nothing to bring more customers into the stores."
  • "Publishers have been reluctant to move away from their 'pennies' model to adapt to the new realities of on-line pricing."
  • "Every time an artist attacks a record company, it gives a music fan a rationale for stealing their music."
  • "As a prominent artist lawyer friend of mine has said, if an artist client of his ever gets a royalty check, then he hasn't done his job."
  • "All the things music fans want to do, record companies have had an extremely difficult time persuading their major artists to allow."
  • "Record companies are also rethinking the way they contract with artists. Transparency in contracts is important."
  • "We will not allow protection to come at the expense of our customers' enjoyment of their music."
  • "We have tried to be thoughtful at the RIAA in our enforcement strategies..."

September 18 -- Some scoured quotes on the copyright issues and music from around the web.

    • Piracy could be reduced to a nuisance, according to Microsoft's Brad Brunell, if the studios increased the flow of "legitimate" on-line content from a trickle to a flood. "Yes, the Internet is a source of leakage. But there is no legitimate content source," said Brunell.
    • Gary Shapiro CEO of the Consumer Electronics Association: "The entire theme of the copyright community is that downloading off the Web is both illegal and immoral," "It is neither."
    • Keith Richards: "We're on the threshold of a whole new system... The time where accountants decide what music people hear is coming to an end. Accountants may be good at numbers, but they have terrible taste in music. I don't know how I'm going to get paid, but I'd rather go out into the brave new world than live with dinosaurs that are far too big for their boots."
    • On label fears of financial ruin, Don Henley: "When the record companies make $5 for every $1 the artist makes, I don't see where they get off making those remarks. It's another spin tactic."
    • Simon Renshaw, RAC board member and manager of the Dixie Chicks: "Once people have a true understanding of what's involved, the labels will be forced to reform," he says. "The RIAA has positioned this as a bunch of rich old rock stars seeking revenge and better deals. The truth is, this system would not be suffered in any other business. You have record companies bought and sold on the strength of copyrights created by artists who sign away all rights in perpetuity to a faceless corporation.
    • Simon Renshaw: "In the past 20 years, an industry that was led by visionaries and music lovers has become dominated by accountants, financial analysts and people who can't think ahead more than 90 days."
    • Wayne Kramer, founder of punk's seminal MC5: "...Artists know the score. Since the business started, record companies have been getting away with murder. Almost none of the musicians I know have health insurance. Every record executive I know has health insurance, a nice house in the hills and a golden parachute."
    • Tom Waits: "The record companies are like cartels, like countries, for God's sake," "It's a nightmare to be trapped in one. I'm on a good label (Epitaph) now that's not part of the plantation system. But all the old records I did for Island have been swallowed up and spit out in whatever form they choose. These corporations don't have feelings, and they don't see themselves as the stewards of the work. They are making shoes, and then they want to go to the Bahamas and get a suntan."
    • Tom Waits: "Artists really do need to communicate and organize," he says. "Don Henley is willing to get a haircut and go to Washington. I'm all for that."

September 25

    • Don Henley of the Eagles speaking of the label accounting practices said, ""We all need record companies to manufacture and distribute and promote our work. But we also need fairness. This is a practice in the industry that has become arcane and has become institutionalized over the past 60 years."
    • Clint Black said he recently learned that he still owed RCA Records money, despite having sold 20 million albums and having generated "as much as $150 million" for the label.
    • Lola Chambers, wife of Lester Chambers, testified that the Chambers Brothers' signature song, "Time Has Come Today," has earned the group $247 in the European markets in the last 16 years.
    • The Eagles' Glen Frey explained how his band has been in "perpetual audit" with Geffen and Elektra Records over the accuracy of royalty payments, while Backstreet's Kevin Richardson offered, "Our record company, after selling 70 million albums, still tells us we are un-recouped."
    • Kathryn Crosby, Bing Crosby's widow, explained how MCA quietly cut the royalty to the Crosby Estate from 15 to seven percent.
    • Ruben Blades, speaking on behalf of the Latin music community, pointed out that industry practices were a "bilingual rip-off."

October 23 -- Main points of article by Janis Ian

    • Attacking your own customers because they want to learn more about your products is a bizarre business strategy, one the music industry cannot afford to continue. Yet the RIAA effectively destroyed Napster on such grounds, and now it is using the same crazy logic to take on Internet service providers and even privacy rights.
    • The RIAA's claim that the industry and artists are hurt by free downloading is nonsense.
    • On the first day I posted downloadable music, my merchandise sales tripled, and they have stayed that way ever since. I'm not about to become a zillionaire as a result, but I am making more money. At a time when radio playlists are tighter and any kind of exposure is hard to come by, 365,000 copies of my work now will be heard. Even if only 3% of those people come to concerts or buy my CDs, I've gained about 10,000 new fans this year.
    • That's how artists become successful: exposure. Without exposure, no one comes to shows, and no one buys CDs. After 37 years as a recording artist, when people write to tell me that they came to my concert because they downloaded a song and got curious, I am thrilled.
    • Many artists now benefit greatly from the free-download systems the RIAA seeks to destroy. These musicians, especially those without a major-label contract, can reach millions of new listeners with a downloadable song, enticing music fans to buy a CD or come to a concert of an artist they would have otherwise missed.
    • I am not advocating indiscriminate downloading without the artist's permission. Copyright protection is vital. But I do object to the industry spin that it is doing all this to protect artists. It is not protecting us; it is protecting itself.

October 28 -- Tom Petty In Rolling Stone

Tom Petty's determined, sometimes defiant attitude has collided with the music business throughout the years. For instance, in 1982 Petty recorded Hard Promises with the Heartbreakers, only to find that his then-record company had plans to use his name to initiate a new, higher $9.98 list price for albums. Petty withheld the tapes and threatened to retitle his record $8.98 in protest.

That same spirit is alive and well on Petty's latest album, The Last DJ, which takes a hard look at the lack of moral grounding in the music business. The title track has kicked up considerable controversy, with some radio stations seeing the song as a slap in the face and banning it. But Petty is not just biting the hand that feeds him. Music is only the beginning of what's pissing him off these days. "The Last DJ is a story about morals more than the music business," he says. "It's really about vanishing personal freedoms."

    • Radio is not even worth listening to -- "I don't really give a flying fuck about any of it. I've tuned out. But I was elated when my song was banned... to have a song banned that doesn't have a dirty word, doesn't advocate violence -- it's fascinating, you know. Like, what are you afraid of?
      "I remember when the radio meant something. We enjoyed the people who were on it, even if we hated them. They had personalities. They were people of taste, who we trusted. And I see that vanishing. I thought it was a good metaphor to start the album."
    • All anyone thinks about is money -- "Everything -- morals, truth -- is all going out the window in favor of profit."
    • It's ridiculous to make people pay twenty dollars for a CD -- "If you brought CD prices back down to $8.98, you would solve a lot of the industry's problems."
    • Only a complete greedhead would charge $150 for a concert ticket -- "My top price is about sixty-five dollars, and I turn a very healthy profit on that; I make millions on the road. I see no reason to bring the price up."
    • Record labels don't care about artists -- "These people are looking at balance sheets, not music. Most people involved in putting this music on the air or bringing it to us aren't really listening to it."
    • Filthy lyrics make me sick -- "When I was a young rock & roll star, I was really fascinated and shocked at times by the power that I had, by the power of my words, and shocked that it can be taken wrong. I don't believe in censorship, but I do believe that an artist has to take some moral responsibility for what he or she is putting out there."
    • Only a sick culture would sexualize young girls -- "It's disgusting. It's not just pop music, it's fashion, it's TV, it's advertising, it's every element of our culture. Young women are not being respected, children aren't being respected. Why are we creating a nation of child molesters? Could it be that we're dressing up nine-year-old women to look sexy? And even if we're wrong, let's not do it anyway. I really don't put it past these advertising people to say, 'Well, look, we made a lot of money when we brought the nine-year-old out and made her look like a hooker. Let's do it again.' "
    • Why are we rewarding people for being rich? -- "Getting back to the whole issue of ticket prices: We don't do the Golden Circle/VIP thing. I don't see how carving out the best seats and charging a lot more for them has anything to do with rock & roll... And the poor guy who really is interested, he's sitting way in the back."
    • And TV is worse -- "I think television's become a downright dangerous thing. It has no moral barometer whatsoever. If you want to talk about something that is all about money, just watch the television. It's damn dangerous. TV does not care about you or what happens to you. It's downright bad for your health now, and that's not a far-out concept. I think watching the TV news is bad for you. It is bad for your physical health and your mental health. The music business looks like, you know, innocent schoolboys compared to the TV business. They care about nothing but profit. They will make a movie about murdering their kids, you know? And they'll put the guy who killed them on TV. And before long, he might even have his own show."
    • A lot of artists are as greedy as the industry -- "Let me say this so it's definitely in the story: I don't think the industry is entirely to blame. Let's face it: The music industry has always been laughably corrupt, always. It's the artists themselves that often cause problems. Artists aren't necessarily business people. And they aren't necessarily aware of all the things that go on in their names. Some just want to make some music, but there is a lot of greed among artists as well. Whether or not we know it, we are all to blame. I think it's time -- starting with the artist -- to try to be a little more responsible and aware of what goes on in our name."

December 12 -- Hilary Rosen, in an RIAA Press release -- "Within the past year, each of the major music companies has announced a record number of online initiatives, yielding a broad array of offerings from legitimate services. The true winners are the music fans who want to listen to music how they want it, where they want it and when they want it. To fans who have said they wanted to enjoy music online, the recording industry is listening and delivering."

Sources

  • Whenever possible, all articles on this page are linked to the source. The chronology of the articles was culled from extensive research in the Boycott-RIAA News Archives.